Product Information - Chuck's

Where are your products from?

All Chuck's products are made in Korea and shipped from Malaysia.

Are Chuck's sheet masks suitable for everyday use?

Are your products suitable for all skin types?

Are your products pregnancy safe?

Are Chuck's products cruelty free?

What is the expiry date each item?

Why is my Chuck's Very Important Sunscreen not coming out when I press it?

Product Information - Motherchuckers

Are all your products unisex ?

Will there be a restock for sold out items?

What are your after care instructions for your clothing?

What size should I order?

Order Enquiries

Can I use multiple promo codes at checkout?

I haven't received my order confirmation email, what should I do?

What form of payment is accepted?

I've been charged wrongly for my purchase, what should I do?

How do I track my order?

How do I cancel my order?

Can I combine my orders?

Can I include a gift messages in my order?

I have an issue with checking out my items.


When will my order be shipped?

It's been over 7 days since my order shipped and I have yet to receive anything.

Do you accept pick-ups or special delivery requests?

Can I change my delivery address?

Do you ship internationally?

How much is national and international shipping?

Does the shipping cost for international order include customs, duties and/or taxes?

Why is my international shipment taking so long to arrive?

Are there any restrictions with shipping items internationally?

Refund and Returns

What's your return policy?

What should I do if I receive a wrong product or product with noticeable defects?

Other enquiries

Other enquiries